Shipping Costs:
Mac’s Discus offers Free FedEx Priority Overnight delivery for orders that include five or more small (2 to 3-inch) fish. FedEx Overnight delivery for less than 5 fish and adult’s an additional surcharge will be calculated and added to your total. However, it is allowed to purchase five small fish to qualify for free delivery, then add the larger fish to your cart to qualify the entire order for free delivery. After you have placed your order, you will be contacted by E-mail with a safe-delivery date, or you can leave your preferred delivery day in the comment box when you check out of the online store.
Orders shipped to Hawaii, Alaska, and Puerto Rico will be assessed an additional $50 handling charge which will be added to your order at checkout. Hawaii customers also need to E-mail a HI State Agricultural permit before shipping.
Mac’s Discus only delivers to addresses in the U.S. including Alaska, Hawaii and Puerto Rico. Saturday delivery is only available if packages are held for picked up at the local FedEx station located closest to the customer’s physical address, and is only available during the warm spring, summer, and fall months. Customers must get prior approval for Saturday pick up.
Mac’s Discus has 35 years’ experience shipping fish to customers around the world and to your door, we are 100% certain that shipments received on the scheduled delivery day will arrive alive, unharmed, and eating that same evening. After getting the fish into your warm aquarium, turn off the lights to reduce stress.
To acclimate your new discus fish, I recommend the following.
When you buy discus fish from Mac’s Discus, I pack them 1 to 2 fish per bag with multiple bags in a Styrofoam shipping container with cardboard over wrap and heat packs. Have a clean bucket available for the acclimating process. Open the shipping container and the individual bags; pour them all into the clean bucket. After they are all in the clean bucket with the packing water they were shipped in, pour out three quarters of the packing water then start the acclimating process.
Add 2 cups of your aquarium water to the bucket of new fish once every 8 to 10 minutes, follow this step 3 to 4 times. After 30 to 40 minutes from the time you began net the fish from the bucket and place into your aquarium. Do not acclimate for over 40 minutes as they can deplete the oxygen in the bucket and suffocate. Turn off the lights for 3 to 5 hours and let them continue to acclimate in the dark. That evening you can turn on the lights and give them a small feeding of frozen bloodworms. They will recognize this food and show some interest in eating then. By the next day they will feed more aggressively. Be sure your tank temperature is 86 to 88 degrees; these warmer conditions will help them rebound from their travel stress.
Special note: Do not be alarmed if some of your newly acclimated discus fish lay on the bottom for a while, they have been in a dark container and are often disoriented and cold from their trip. In a few hours, after they have warmed up, they will all be upright exploring their new surroundings and acting normal.
In some cases, Mac’s Discus may contact the buyer to set up shipping at a later date in order to avoid hazardous weather conditions along the way which would threaten safe delivery for live fish. Fish will be shipped using our unique shipping process which allows the best travel conditions including temperature controls, box insulations, pure oxygen, and more. Shipping live Discus must be done correctly, and we spare no expense to ensure that our fish arrive alive and healthy, ready for your aquarium. With years of shipping experience, we are the pioneer in door-to-door delivery service. We know how to get discus fish directly to you, happy and healthy!