This is my second time ordering from Macs Discus and again no problems at all. Fish arrived within 24 hours upright,swimming and HEALTHY. Acclimated per Macs directions and with in 4 hours they were eating. Its been 2 weeks and all still living and getting along with each other. The one thing I will stress is HEAT, HEAT, HEAT 88 to 90 degrees for the first week. Get additional heater if needed.